Downloading Invoices - mp456
This article walks you through how to download an invoice from Biglytics
Step 1: Log In to Your Account
1. Open your web browser and navigate to our website.
2. Click on the "Login" button located at the top right corner of the homepage.
3. Enter your username and password, then click "Submit."
Step 2: Navigate to the Billing Section
1. Once logged in, locate the main menu on the left-hand side of the dashboard.
2. Click on the "Billing" or "Invoices" tab to access your billing information.
Step 3: Select the Invoice
1. In the Billing section, you will see a list of all your invoices.
2. Find the invoice you wish to download by checking the date and invoice number.
3. Click on the invoice to open its details.
Step 4: Download the Invoice
1. Within the invoice details page, look for the "Download" button, usually located at the top or bottom of the page.
2. Click the "Download" button. The invoice will be downloaded in PDF format to your default download location.
Troubleshooting Tips
- Forgot Password: If you cannot log in, use the "Forgot Password" link on the login page to reset your password.
- Invoice Not Found: Ensure you are looking in the correct date range or contact support for assistance.
- Download Issues: If the invoice does not download, try refreshing the page or using a different web browser.
By following these steps, you should be able to easily download your invoice. If you encounter any issues, please contact our support team for further assistance.